PRIVACY POLICY

At Nam Dang Travel, we highly value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access and use our website and services.

Purpose of Collecting Personal Information

Nam Dang Travel may collect personal information from customers for purposes related to booking management, customer support, service improvement, and communication. We may contact you through email, phone calls, newsletters, booking confirmations, promotional updates, or important security and technical notifications when necessary.

Scope of Information Collection

To use certain features or services on our website, you may be required to provide personal details such as:

  • Full name
  • Email address
  • Phone number
  • Billing information
  • Travel-related information

You are responsible for ensuring that all information provided is accurate and lawful. Nam Dang Travel is not responsible for any legal issues arising from false or incorrect information submitted by users.

Information Storage and Management

Customer information is stored securely on the server systems managed by Nam Dang Travel and protected using appropriate technical and security measures. We take reasonable precautions to prevent unauthorized access, misuse, disclosure, or loss of personal data.

Sharing of Personal Information

Nam Dang Travel respects customer confidentiality and does not sell, rent, or trade personal information to third parties.

However, we may disclose personal information in limited situations, including:

  • When required by Vietnamese law or competent authorities
  • To protect the legitimate rights and interests of Nam Dang Travel
  • In urgent situations involving personal safety or emergency response
  • To trusted service partners involved in delivering travel-related services, where necessary

Access and Correction of Personal Information

Users may review, update, or correct their personal information at any time by accessing their account settings on the website or by contacting our customer support team directly.

Commitment to Data Security

Nam Dang Travel is committed to safeguarding customer information through modern security technologies and internal data protection procedures. Although no online system can guarantee absolute security, we continuously improve our systems to minimize risks related to unauthorized access or data leakage.

Use of Cookies

Our website may use cookies and similar technologies to enhance user experience, personalize content, analyze website traffic, and improve service quality. Users may choose to disable cookies through their browser settings, though some website functions may be limited as a result.

Anti-Spam Policy

Nam Dang Travel only sends emails or promotional messages to customers who have registered, subscribed, or used our services. We do not share or distribute customer email addresses to third parties for marketing purposes.

Policy Updates

Nam Dang Travel reserves the right to modify or update this Privacy Policy at any time without prior notice. Updated versions will be published directly on our website and become effective immediately upon posting.

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